AriaFlow Privacy Policy

Effective date: September 28, 2026

This Privacy Policy explains how Studio Aria collects, uses, stores, protects, and handles information in connection with AriaFlow.

AriaFlow is a software and web-based business management application developed, owned, and operated by Studio Aria in Belize.

1. Information We Collect

The information processed through AriaFlow depends on how the service is used.

Account Information

We may collect information such as:

name;
business name;
email address;
telephone number;
account role;
login and authentication information; and
account preferences.

Business and Operational Data

Customers may enter operational information into AriaFlow, including:

customer information;
staff information;
inventory records;
vehicle or asset information;
reservations;
transactions;
sales records;
notes;
reports;
activity records;
maintenance information; and
other information required by supported AriaFlow functions.

The business using AriaFlow determines what operational information it enters into the system.

Payment Information

Where paid services are used, information relating to subscriptions, invoices, payment status, and transactions may be processed.

Payment card or banking information may be handled directly by third-party payment providers rather than stored by Studio Aria.

Technical Information

We may automatically collect technical and security information including:

IP address;
browser type;
device information;
operating system;
login timestamps;
session information;
application activity;
error information; and
security and audit logs.

Communications

If you contact Studio Aria for support or other assistance, we may retain information contained in your communication.

2. How We Use Information

We may use information processed through AriaFlow to:

provide the service;
authenticate users;
operate customer accounts;
process transactions;
provide requested features;
manage subscriptions;
provide technical support;
detect and prevent fraud or abuse;
maintain audit and activity records;
protect account and platform security;
troubleshoot errors;
improve system reliability;
develop and improve AriaFlow;
communicate important service information; and
comply with applicable legal obligations.

3. Customer Ownership of Business Data

Businesses using AriaFlow retain ownership of the operational data they enter into the system.

Studio Aria does not obtain ownership of customer business records simply because they are stored or processed through AriaFlow.

The customer business is responsible for determining:

what information it collects;
why it collects that information;
whether it has authority to collect and use the information; and
which staff members are permitted to access it.

Studio Aria processes that information only as necessary to provide and operate AriaFlow or as otherwise authorized by the customer or required by law.

4. Customer Responsibility for Personal Information

If a business enters personal information relating to its customers, employees, contractors, suppliers, or other individuals into AriaFlow, that business is responsible for ensuring that it has an appropriate basis or authority to do so.

Studio Aria does not independently determine the business purpose for information entered by customers into their own AriaFlow accounts.

5. Information Sharing

Studio Aria does not sell customer operational data to advertisers.

Information may be shared where reasonably necessary with service providers that assist Studio Aria in operating AriaFlow.

These providers may support services such as:

hosting;
cloud infrastructure;
databases;
authentication;
payment processing;
email delivery;
communications;
monitoring;
analytics;
backups;
security; and
technical support.

Service providers receive only the information reasonably necessary to perform their services.

Information may also be disclosed where reasonably necessary:

to comply with law;
to respond to lawful legal process;
to protect Studio Aria, AriaFlow, customers, or users;
to investigate fraud, misuse, or security incidents; or
as part of a business restructuring, acquisition, or transfer where legally permitted.

6. International Processing

Some providers supporting AriaFlow may operate infrastructure outside Belize.

As a result, information may be processed or stored in other countries.

Studio Aria will use reasonable safeguards when selecting providers and handling information through those services.

7. Data Security

Studio Aria uses reasonable administrative and technical safeguards intended to protect information processed through AriaFlow.

These measures may include:

authenticated access;
role-based permissions;
encrypted network connections;
database access controls;
security logging;
audit records;
backup procedures;
account recovery controls; and
other technical protections appropriate to the service.

No electronic system can be guaranteed to be completely secure.

Customers should also protect their own accounts by using strong passwords, controlling staff access, and securing devices used to access AriaFlow.

8. Account Roles and Access

Businesses may authorize multiple users to access their AriaFlow account.

Access may vary according to assigned roles and permissions.

Customers are responsible for deciding who should have access to their business information and for removing access when a user no longer requires it.

9. Data Retention

Studio Aria retains information only for as long as reasonably necessary for purposes such as:

providing AriaFlow;
maintaining account and business records;
security;
fraud prevention;
dispute resolution;
backup and recovery;
legal compliance; and
legitimate business administration.

Retention periods may vary depending on the type of information and the customer's subscription or configuration.

Backup copies may remain for a limited period after information is removed from the active system.

10. Account Closure and Data Removal

When an AriaFlow account is closed, certain customer data may be deleted, anonymized, archived, or retained depending on the circumstances.

Some information may need to remain for:

billing records;
legal obligations;
security investigations;
audit history;
fraud prevention;
dispute resolution; or
backup integrity.

Where supported, customers may request assistance retrieving or exporting their information before account closure.

11. Cookies and Similar Technologies

AriaFlow may use cookies or similar browser technologies required for:

authentication;
session management;
security;
user preferences;
application functionality; and
performance monitoring.

Necessary cookies may be required for AriaFlow to function correctly.

12. Analytics and Service Improvement

Studio Aria may analyze system usage, errors, and performance information to understand how AriaFlow operates and to improve its functionality.

Where practical, aggregated or de-identified information may be used for product development, reporting, system optimization, and business planning.

13. Children's Information

AriaFlow is intended for business use and is not designed as a service directed toward children.

Businesses should not knowingly use AriaFlow to collect children's personal information unless they have the appropriate legal authority and a legitimate business reason to do so.

14. Third-Party Links and Services

AriaFlow may include links to or integrations with third-party services.

Studio Aria does not control the privacy practices of independent third parties.

Customers should review the privacy policies of any external services they choose to use.

15. Your Requests

Depending on applicable law and the circumstances, individuals may contact Studio Aria regarding information directly controlled by Studio Aria.

Where a request concerns information entered into AriaFlow by a customer business, the individual may need to contact that business directly because the business controls the underlying operational record.

Studio Aria may assist customers with legitimate privacy requests where technically and legally appropriate.

16. Security Incidents

If Studio Aria becomes aware of a security incident affecting customer information, Studio Aria will investigate and take reasonable measures to contain and address the issue.

Where notification is required by applicable law or otherwise appropriate, affected customers will be informed.

17. Changes to This Privacy Policy

Studio Aria may update this Privacy Policy as AriaFlow develops or legal, operational, or technical requirements change.

Material changes may be communicated through AriaFlow, by email, through studioaria.net, or by another reasonable method.

The effective date displayed at the beginning of the Policy will indicate when the current version became effective.

18. Contact

Questions or privacy-related requests may be directed to:

Studio Aria Belize Website: studioaria.net Email: customerservice@studioaria.net WhatsApp: +501 613-8041 Instagram: @studioaria.belize Facebook: Studio Aria